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TRAINING - Smart Decision; Smart Solution: Creative problem solving skills 

Smart Decision; Smart Solution: Creative problem solving skills 

Target Participants: Management and supervisory staff


Suggested Class Size: 25


Duration: 09:00 – 17:00

Objective: To enhance participants’ knowledge of the concepts and principles of problem-solving and decision making; and to develop participants’ capability in applying creative thinking to solve workplace problems.

Highlights of the Program

  1. Understanding the relationship between problem solving and decision making

  2. 5-Step problem solving roadmap

  3. Problem solving techniques

  4. Creative problem solving

  5. Think out-of-the-box by shattering assumptions

  6. Team problem solving 

  7. Mental process of decision making

  8. Decision making tools

  9. Cases sharing

  10. Experiential exercises

  11. Group practice exercise






時間:09:00 – 17:00



  1. 認識解難與決策的關係

  2. 解決問題的五個步驟

  3. 解難技巧

  4. 創意解難

  5. 打破假設,跳出固有框框

  6. 團隊解難

  7. 決策的思維方法

  8. 決策工具

  9. 解難及決策個案分享

  10. 通過體驗式活動學習

  11. 小組解難練習

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