TRAINING - Smart Decision; Smart Solution: Creative problem solving skills
Smart Decision; Smart Solution: Creative problem solving skills
Target Participants: Management and supervisory staff
Suggested Class Size: 25
Duration: 09:00 – 17:00
Objective: To enhance participants’ knowledge of the concepts and principles of problem-solving and decision making; and to develop participants’ capability in applying creative thinking to solve workplace problems.
Highlights of the Program
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Understanding the relationship between problem solving and decision making
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5-Step problem solving roadmap
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Problem solving techniques
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Creative problem solving: Design Thinking, Six Thinking Hats, Lateral Thinking
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Think out-of-the-box by shattering assumptions
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Team problem solving
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Mental process of decision making
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Decision making tools
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Cases sharing
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Experiential exercises
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Group practice exercise
創意解難及決策技巧
對象：督導及管理人員
建議每班人數：25人
時間：09:00 – 17:00
培訓目的：提升參加者對解難及決策的概念與原則的認識；提升參加者應用創意解難的能力。
課程內容簡介
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認識解難與決策的關係
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解決問題的五個步驟
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解難技巧
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創意解難：設計思維、六項思考帽、水平思考
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打破假設，跳出固有框框
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團隊解難
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決策的思維方法
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決策工具
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解難及決策個案分享
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通過體驗式活動學習
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小組解難練習
On the whole, we are satisfied with the course design, performance of the trainer and the services provided by the above consulting company.